![]() ![]() PRINT AND KEEP A COPY OF THEM FOR YOUR REFERENCE. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. Packages without the proper RA# will be automatically refused and will not be accepted. NO RETURNS are accepted without the proper RA#. If the product is defective or damaged please contact us at 1-61 to trouble shoot your unit and receive a RETURN AUTHORIZATION NUMBER (RA#) so you can ship the product to us and we can receive your unit and properly fix it and return it to you as soon as possible. If you are located outside the USA you can contact us direct at 1-61 or counsel the Instruction Manual where you can find more details about how to perform a troubleshooting your self. If you have noticed any damage on the packaging box during shipping please advice our customer service department when contacting us. We are here to help you in every possible way. Your Split-Ender PRO comes with a 1 Year Limited Warranty and we will stand behind you and assist you in taking care of the problem in a timely manner. If there is a problem with the product, please contact us via email at send to us a direct message via our website or contact our customer service department at 1-61 Monday-Friday between 10:00am-5:00pm PST “California” so they can perform a quick troubleshooting over the phone. If the product are lost or damaged in transit, please let us know promptly, so that we can make a claim against the carriers and follow with their requirements and procedures to file a claim for insurance. ![]() Products without a RA# will be automatically refused. DO NOT SHIP ANY PRODUCT BACK TO US WITHOUT THE PROPER RETURN AUTHORIZATION NUMBER (RA#). After the purchase is completed, and the order is processed and shipped, we stand by our 1 Year Limited Warranty and NO refund will be available. In the unlikely event of the product is no longer available, or that we have made a pricing mistake, we will advise you of this. We will send you an e-mail to confirm that we have received your order and that a contract has been made between us. When you place an order with us, you are making a commitment to buy the product. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. ![]() "STAY AWAY FROM UNLAWFUL REPLICAS OFFERED BY CHINESE FACTORIES AND AVOID UNNECESSARY LEGAL PROBLEMS"Ĭopyright © 2013 TALAVERA HAIR PRODUCTS, INC. They are illegal and you as a distributor will be fully liable for all damages and loses caused to Talavera Hair Products, Inc. WARNING! There are Chinese companies offering our product technology to others. 431976, Peru Certificate N° 247190, Copyrights of Pictures, Text, Graphics, Video, Artwork, Dress Code, etc. Many other and new Worldwide Patents Pending! Other Intellectual Properties includes Trademark (Split-Ender) under U.S. Design 3191, Colombia Industrial Design Reg. 354247, European Design Registration 003247527-0001, Argentina Industrial Design 92405, Paraguay Ind. ![]() Talavera and it is PROTECTED BY LAW under U.S. We, (Talavera Hair Products, Inc.) are the Sole Owners and Inventors of all Intellectual Property Rights (IP Owners) for the Split-Ender hair trimming device. ![]()
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